Our conditions
Deposit and damage coverage
We do NOT charge a deposit before your tour starts.
However, if there is damage to the moped that is not just normal wear and tear when it is returned, we can charge up to DKK 3,500 to repair the damage.
The amount is determined by Tomos Tours, and is based on an estimated material and time consumption to repair the damage.
The amount to cover the damage is paid when the moped is returned by you or collected by us.
Age limit
There must be at least one person in the group who is 21 years old. The rest must be at least 15 years old and have a valid moped driving license or a valid car driving license.
Liability insurance
All our mopeds are legally insured for rental purposes.
If, against expectations, an accident occurs, the damage will therefore be covered by liability if damage is incurred to other people, animals, or things.
However, any damage to the driver or moped will not be covered.
It is the driver's own responsibility to ensure that they have valid accident insurance. Coverage of damage to the moped will be based on the above conditions under the section 'Deposit and coverage of damage'.
Alcohol limit
The alcohol limit for moped driving is 0.5 per mille, just like in a car.
The insurance will be void if an accident occurs and the alcohol level is higher than 0.5.
Identification
It is your own responsibility to be able to show a valid driver's license or documentation if the police ask for it.
Driving license
To drive a moped, you must either be 15 years old and have a valid moped driving license, or be 18 and have a valid car driving license.
If you turned 18 before January 19, 2013, it is legal to drive a moped without a moped driving license or other driving licenses for, for example, a car or motorcycle. This means you must have been born before January 19, 1995, to live up to it.
Driving routes
There are some paths around Ringkøbing Fjord that are only intended for pedestrians and cyclists. Although they may be tempting to drive on, we would advise you not to do so. For the obvious reason that it is illegal, and for the reason that it can cause unpleasant complaints from people in the area who use the paths to walk or cycle on them and they should of course be allowed to be here :-)
Payment
Payment must be made the day before departure via card payment. For larger events, payment can be charged before the event via invoice. Company events can be paid via invoice.
Cancellation
General
Cancellation must be made in writing by e-mail to info@tomotours.dk.
In case of no-show without cancellation, the full amount will always be charged.
In case of bad weather, the tour can always be rebooked, and our cancellation conditions are waived. Our main rule is that there must be more than 10 m/s average wind or more than 4 mm of precipitation during the period you are going to ride before the 10/4 weather guarantee comes into effect.
When canceling a route with food, we may have to charge for the food. This is because our partners may have reserved a place or prepared something especially for you. In such cases, I can of course still get the food, but the moped tour may not take place.
Groups of 2–5 people
More than 14 days before: No payment.
14–7 days before: 50% of the agreed amount.
7–1 day before: 75% of the agreed amount.
Less than 24 hours before: 100% of the agreed amount.
Groups of 6–12 people
More than 21 days before: No payment.
21–15 days before: 40% of the agreed amount.
14–8 days before: 60% of the agreed amount.
7–1 day before: 80% of the agreed amount.
Less than 24 hours before: 100% of the agreed amount.
Groups of 13–25 people
More than 30 days before: No payment.
30–15 days before: 50% of the agreed amount.
14–8 days before: 70% of the agreed amount.
7–1 day before: 90% of the agreed amount.
Less than 24 hours before: 100% of the agreed amount.
Groups of 26 people or more
More than 45 days before: No payment.
45–31 days before: 35% of the agreed amount.
30–15 days before: 50% of the agreed amount.
14–8 days before: 70% of the agreed amount.
7–1 day before: 90% of the agreed amount.
Less than 24 hours before: 100% of the agreed amount.
Reduction in number of participants
General
Final number of participants must be announced within the deadlines stated below.
Groups of 2–5 people (original booking number)
More than 7 days before: Fri reduction.
Less than 7 days before: The originally confirmed number minus up to 1 person will be invoiced.
Groups of 6–12 people (original booking number)
More than 14 days before: Reduction of up to 2 people accepted without charge.
Less than 14 days before: The originally confirmed number minus up to 2 people will be invoiced.
Groups of 13–25 people (original booking number)
More than 21 days before: Reduction of up to 15% will be accepted without charge.
Less than 21 days before: Billing will be for the originally confirmed number minus up to 15% of the participants.
Groups of 26 people or more (original booking number)
More than 30 days before: Reduction of up to 15% accepted without any costs.
Less than 30 days before: Billing will be for the originally confirmed number minus up to 15% of the participants.